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Head to head

Motivity vs CentralReach

One emphasizes clinician-led support and modular adoption; the other an all-in-one platform with AI throughout. Here is what each publishes.

Same questions, same test claims, side by side. That is how to compare them fairly.

2 min readUpdated October 2026Sourced from primary documents
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Key takeaways
  • Motivity describes itself as all-in-one but modular, "All-in-one, not all or nothing": practices can use the whole platform or integrate it with other tools.
  • Its pricing page invites teams to schedule a call to discuss pricing and options; it does not list a per-user price on the page reviewed.
  • A 12-month term that auto-renews unless written notice is given at least 45 days before the term ends, with no early termination right, per its published Terms of Service.

At a glance

MotivityCentralReach
How it describes itselfClinically driven ABA platform connecting data collection, scheduling, billing, credential tracking and revenue cycle managementAI-powered EMR and practice management platform for autism and IDD care
Scale it reports800+ organizations in 7 countries4,000 ABA and multidisciplinary practices; over 200,000 professionals
Modules listedReal-time data collection, practice management, ABA credentialing, revenue cycle management (service)Billing, analytics and reporting, scheduling, assessments, caregiver, training
Adoption model"All-in-one, not all or nothing": use it all or integrate with other toolsAll-in-one platform
Support model it describesSupport team includes licensed behavior analysts and ABA operatorsSupport per its published support plans; AI assistant across the platform
Uptime it states99% software uptime (home page)Commercially reasonable efforts toward 99.5% uptime, excluding maintenance (terms)
Published pricingPricing page invites teams to schedule a call; enterprise plans add BI tools, customizable dashboards and an intake portalPer-seat billing; order pricing is confidential under its Pricing Policy
Published contract termsNot published on the pages reviewed12-month auto-renewal, 45 days' written notice, no early termination right (standard terms)

All entries are as stated on each vendor's site when this page was written. Follow the source links for current wording.

Motivity in its own words

Motivity positions itself on clinical data and clean claims: real-time data collection with program building, practice management for scheduling, billing, compliance and authorizations, credentialing to prevent revenue loss from missed renewals, and a revenue cycle management service run by ABA billing experts. It says its support team includes licensed behavior analysts, and it reports 45 percent faster program building for behavior analysts. Its pricing page notes that its data collection validation was funded by National Institute of Mental Health awards.

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CentralReach in its own words

CentralReach lists AI features across the platform: scheduling, real-time draft notes, note review before submission (NoteGuardAI), claim auditing before submission (ClaimCheckAI) and denied-claim management, along with 50+ prebuilt dashboards and digital ABLLS-R and AFLS assessments. Its standard terms set a 12-month auto-renewing term with 45 days' written notice and no early termination right. Its Pricing Policy allows annual fee increases of up to seven percent compounding and semi-annual increases to committed seats. Your order form takes precedence.

Vendor questions for a Florida practice

  1. Bill a 97155 HN line for a BCaBA and a concurrent 97153 XP line for the RBT. What does the system do?
  2. Show group 97154 with the UN to US modifiers for two to six clients.
  3. Show what happens when a session date falls after the authorization end date (CARC 302 risk).
  4. Show a note check against the seven session note elements in Florida's coverage policy.
  5. Give us the order form terms: length, renewal notice, increase caps, and export format and cost.

Before you migrate

Both platforms can run an ABA practice. If your reason to change is denials or audit exposure from documentation, test the cheaper path first: keep your PM software and add a pre-claim note check that reviews every note against payer and Florida rules before the claim goes out.

Tip. Score both vendors on one sheet, one row per question, so the comparison stays fair.

Watch out. Compare what you saw in the walkthrough, not what was promised. Get contract terms in writing.

FAQ

Is Motivity all-in-one?

Motivity describes itself as all-in-one but modular, "All-in-one, not all or nothing": practices can use the whole platform or integrate it with other tools.

Does Motivity publish pricing?

Its pricing page invites teams to schedule a call to discuss pricing and options; it does not list a per-user price on the page reviewed.

What are CentralReach's standard renewal terms?

A 12-month term that auto-renews unless written notice is given at least 45 days before the term ends, with no early termination right, per its published Terms of Service. Order forms can differ.

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Sources

  1. Motivity, home page (product description)
  2. Motivity, Pricing
  3. CentralReach, home page (product description)
  4. CentralReach, Terms of Service (last revised Nov 21, 2023)
  5. CentralReach, Pricing Policy
  6. AHCA, Behavior Analysis Fee Schedule, January 1, 2025 (incorporated in Rule 59G-4.002, F.A.C.)
  7. X12, Claim Adjustment Reason Codes

Last reviewed October 2026. This page summarizes public rules and vendor pages for education; it is not legal or billing advice. Payer contracts and plan manuals can add requirements, so confirm with the payer.

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